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The HybridRMSTM Correspondence Module is an enhancement to the HybridRMSTM Records Management System.  Although it has been developed to cater for Local Government (District and Local Municipalities) Correspondence Management, it can easily be adapted to any Correspondence Management requirements.  Manage all incoming correspondence within your organisation from any source: Postal, Courier, E-Mail and Facsimile.  This module will ensure that all incoming correspondence is correctly captured, the necessary File Plan reference number is assigned, and then routed to the correct departments and/or sections within your organisation to take action.