NETCB provides clients with On-Site and Remote Support Services. Our Remote Support Services are using BOMGAR as a secure and audited mechanism of providing customers with support as if an engineer is on-site. Incident Management and activity recording are registered via our On-line Service Desk Management system, which is developed and maintained in-house and provided to select customers for internal use.
NETCB's remote installation, implementation and support capabilities allow us to support customers anywhere in the world.
If you have an active Service Level Agreement with NETCB you may proceed to login using your existing credentials on the NETCB Service Desk.
If you do not have an active service level agreement you need to contat us to get a quotation for a Service Level Agreement using the form on this page, provide us with your specific requirements and we will send you a proposal for a Service Level Agreement.
Registration on our portal allow you to do any of the following:
- Register Support Incidents
- Track the status of your incidents and requests
- Review your account status
- Manage the status of your service level agreement
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